How asking the right questions led to $2.1M in savings
Rudder helped uncover inefficiencies that had gone unnoticed for years. Through detailed cost modeling, clear communication, and collaborative analysis, the team identified more than $2 million in potential savings.
Hidden costs, unclear picture
The MTA was managing a complex web of technology contracts, vendor relationships, and internal systems. Over time, costs had accumulated across multiple departments, but no one had a clear picture of the total spend or where money was being wasted.
Leadership knew there were opportunities for savings, but they needed an objective partner to conduct a thorough analysis and present actionable recommendations.
Data-driven discovery
We began with a comprehensive audit of existing contracts, systems, and processes. Our team worked closely with stakeholders across departments to understand not just what they were paying, but why.
Detailed review of all technology contracts, identifying overlapping services, unused features, and renegotiation opportunities.
Documentation of workflows to identify inefficiencies, redundancies, and opportunities for automation.
Building comprehensive models to project savings under different scenarios and prioritize recommendations.
Regular communication with leadership and department heads to ensure buy-in and smooth implementation.
Clear path to $2.1M in savings
Our analysis identified more than $2.1 million in potential savings across the organization. These weren't hypothetical numbers—they were concrete, actionable recommendations backed by detailed cost models.
Key findings included:
- Redundant software licenses that could be consolidated
- Contract terms that were unfavorable and renegotiable
- Manual processes that could be automated
- Vendor relationships that could be restructured
Rudder brought clarity to a situation that had been frustrating us for years. Their analysis gave us the data we needed to make confident decisions.
How we helped
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