Upgrade your municipality's systems with custom-built content & data solutions

Do you want to bring your city’s data and content management into the digital age but aren’t sure where to start?

Are you ready to replace outdated systems with a solution that actually meets your community’s needs?

Have you tried digital transformation before, only to find your systems still aren’t working together?

Did your last attempt to modernize fall short of reducing costs and improving efficiency?

Is your current system pieced together but still costing you more time and resources than it saves?

Are you managing your city’s data and content with multiple tools but struggling to streamline or simplify the process?

They tend to think that large, enterprise-scale software systems will make things simpler.

But here’s the reality:


When municipalities invest in huge, all-encompassing systems, they get tied into long-term, expensive contracts.

These big systems often come with complex features the team doesn’t need—or even use—that ultimately slow things down.

Staff morale suffers when team members get frustrated with systems that create more obstacles than solutions.

Bigger, enterprise-grade tools might seem like the right fit, but they’re often an overcorrection. Municipalities end up trying to solve their tech issues with solutions that don’t fit the real needs of their teams and communities. What they actually need are leaner, adaptable tools designed to fit their unique workflows and budgets.

Buying into the big-software mindset comes with some real drawbacks:

• Vendor Lock-In: It’s common to be stuck paying huge fees to keep using software the team barely taps into.
• Team Siloes: Big systems require specialists to manage different parts, resulting in team members who don’t communicate well, leading to frustration and low morale.
• Citizen Frustration: Residents often find their local government’s tech clunky and outdated, creating a gap between public services and the easy digital experiences they’re used to in everyday life.

A different approach means a better solution

Municipalities don’t need more bells and whistles. They need smart, targeted tools that fit their workflows, save money, and empower their teams. Think of it like this: you don’t need a Swiss Army knife with dozens of gadgets when all you really need is a good screwdriver.

For example, we worked with a municipal team that had invested in an enterprise content management system. They paid a steep price every year, only to find that the vendor could drop support on critical features without warning. They ended up stuck—locked into an expensive, barely-used system and left with no easy way out.

To get better results, focus on solutions that actually fit

Here’s the first step: rethink the necessity of big enterprise systems. By focusing on leaner, more flexible tools, municipalities can reduce tech overhead, boost team morale, and improve services for their residents.

When municipalities shift their focus, they often see benefits like:

• Stronger Team Collaboration: Without the complexity of a big system, team members work together more effectively and have greater ownership over their roles.
• More Satisfied Residents: Simpler, purpose-built systems make it easier for residents to access services, aligning public sector experiences more closely with those they enjoy in the private sector.

The future is lean, not large

The age of one-size-fits-all systems is coming to an end. Municipalities no longer need to settle for bloated software that overcomplicates their operations. Today’s public sector organizations are rethinking what it means to be effective. Instead of layering on more technology, they’re seeing the value in solutions that do less but do it better.

By moving toward leaner, more adaptable technology, municipalities can save money, build stronger teams, and provide smoother services for their communities.

This shift will redefine how they serve, creating a better, more efficient future for everyone involved.